Privacy Policy
Effective Date: 12/09/2025
Last Updated: 08/09/2025
At ShiftandShop, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how it is used, stored, and protected when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or make a purchase, we may collect the following information:
Personal Details: Name, email address, phone number, billing/shipping address.
Payment Information: Processed securely through our payment partners (we do not store your complete card/bank details).
Order Details: Products purchased, transaction history, order status.
Technical Data: IP address, browser type, device information, and cookies to improve website performance.
2. How We Use Your Information
We use your information for:
Processing and fulfilling your orders.
Communicating updates regarding your purchase.
Providing customer support.
Sending relevant offers, promotions, or updates (if you have opted in).
Improving our website, products, and services.
Ensuring fraud prevention and compliance with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
Payment Gateways (e.g., PhonePe, Razorpay, etc.) to securely process your transactions.
Delivery Partners for shipping your products.
Service Providers who help us with analytics, marketing, and support.
Law Enforcement/Regulatory Authorities if required under law.
4. Payment Security
We partner with trusted payment gateways, including PhonePe, to ensure all transactions are safe and encrypted. Your sensitive payment data is processed through secure PCI-DSS compliant systems and is never stored on our servers.
5. Data Protection & Retention
Your personal data is kept only as long as necessary to fulfill your order and comply with legal requirements.
We use secure servers, SSL encryption, and restricted access to protect your information.
6. Cookies
Our website uses cookies to personalize your experience and track website performance. You can disable cookies through your browser settings, but some features may not work properly.
7. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates.
Opt out of marketing communications.
Request deletion of your data (subject to legal obligations).
8. Refunds & Cancellations
Customers can request cancellations or refunds by contacting us at contact@shiftandshop.com
Refunds will be processed according to our Refund & Cancellation Policy.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
ShiftandShop
Email: contact@shiftandshop.com